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ElevenAgents

Natural, human-sounding voice agents that take action

Talk to salesDeploy Agents

Deploy one agent across phone, web, WhatsApp, email, and more. Powered by intelligent multimodal chat and leading voice AI.

Talk to an agent

Instant responses across every call and telephony channel.

Clone agent
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Trusted by teams handling millions of calls per month

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Enhance support, sales, and operations with AI Voice Agents

Artistic line drawing resembling a stylized wave or curve.

Customers feel heard, not processed

Improve customer experiences and resolve issues faster with lifelike speech, naural pacing and emotion-aware responses.

Silhouette of a guitarist surrounded by audience and lights at a concert.

Lower cost per resolution

Automate high-volume calls without scaling headcount - free your team for complex cases and building relationships.

Animated revolving 3D wireframe hyperboloid structure.

Capture every opportunity

Always-on voice agents answer inbound calls, qualify intent, and route or resolve 24/7, without holds or IVR trees.

Natural voice agents that sound like your brand

Choose from 11,000+ voices across 70+ languages, clone your existing brand voice, or design one from scratch. Tone, pacing, and personality - fully configurable to match your brand.

Conversations that feel real, at any scale

gents can respond in under 300 ms with turn-taking that makes conversations feel continuous.

A voice that matches your brand

Choose from 11,000+ voices in 70+ languages, clone your own, or design one from scratch.

Support Agent
Authentic, friendly
Banking Agent
Direct, honest
Sales Agent
Outgoing, persuasive
Receptionist
Friendly, soft-sounding
Tutor
Casual, friendly
Technical Agent
Direct, helpful
+11,000개 보이스

Natural turn taking

Our advanced turn detection model uses real-time speech cues to determine when to speak, pause, or wait.

Expressive Mode

Agents can detect frustration, urgency, and relief and adapt tone in real time for conversations that feel human.

Warm transfers with full context

Human agents pick up exactly where the conversation left off - no repeat explanations or blind handoffs.br

Operating across nearly 40 markets, we needed a provider that could match the complexity, speed and language support required without making sacrifices on quality. We’re very proud of the solution we have built together and are confident that it will continue to scale as we do.

Our focus was on removing unnecessary waiting for customers, while ensuring that when customers want to speak to a human they are connected without friction. Our partnership with ElevenLabs has evolved over time, and bringing voice AI to our US customers is the latest milestone. We're excited about the journey ahead.

Empathetic tone and a human-like feel are super important in support. We want to ensure that our customers feel understood and not processed.

Julia Ponomareva

Director of CX and AI Products, Revolut

Camilla Giesecke

COO, Klarna

Jannes Koopmann

Sr. AI Business Owner, 3Shape

Deploy your voice agents across every channel

Ship a voice agent across every channel - phone lines, website widgets, or your own product via API. Or add a voice layer to your existing chat agent using a single prompt.

  • Phone call screen showing "Tech Agent" call in progress on June 6 at 1:11.

    Telephony

    Connect to Twilio, Genesys, Telnyx, or any SIP-compatible PBX and handle inbound or outbound campaigns out of the box.

  • Chat interface with user asking about using ElevenAgent as a receptionist.

    Widget

    Embed a voice agent directly on your website or app. Customers call from the browser - no phone number required, no extra setup.

  • Abstract design with a sphere, related to speech technology concepts like text-to-speech and turn detection.

    Speech Engine

    Add a full voice layer to your chatbot with one prompt. The fastest path from an existing text agent to a live phone experience.

  • Video call interface with "Training Agent" and user profile icons.

    API

    Build voice into your own product with a few lines of code. Full control over the agent, the call, and user experience.

Integrate seamlessly with your telephony stack and the tools you already use

The full platform behind your voice and chat agents

Most platforms stitch together vendors for transcription, turn-taking, and voice synthesis. We build every component and run them in one co-located pipeline - optimized end-to-end.

Omnichannel Agents
Testing and analyticsTesting dashboard showing 121 passed, 42 failed tests; 68.2% success rate.
Custom guardrail blocks legal-sensitive topics in a banking chat, directing issues to the legal team.

Scale ElevenAgents across every function

Support Agents

Resolve & triage issues

The caller has a technical issue, API error, integration problem, or performance concern
The caller has an account access issue, billing question, plan inquiry, or payment problem
시작
대화 시작됨
문제 확인
따뜻하게 시작: '안녕하세요, 고객 지원팀 Jamie입니다 — 오늘 무엇을 도와드릴까요?' 문제를 듣고 좌절을 인정하세요('정말 답답하시겠어요, 함께 해결해 봅시다'). 통화자 이름을 초기에 파악하십시오. 분류: 기술/통합/제품 문제(문제 해결로 전달) 또는 계정/청구 문제(계정_청구로 전달). 의도가 불분명하면 한두 가지 명확한 질문을 하세요. 중요: 만약 통화자가 제거 요청, 번호 오류, 작별 인사, 통화 종료를 원하면 간단히 인정 후 end_call을 호출해 실제로 전화를 끊으세요.
문제 해결
체계적인 문제 해결. 한 번에 한 가지 구체적인 첫 번째 단계를 제안하세요(질문 리스트나 여러 단계 아님). 통화자가 확인할 때까지 기다리세요. 각 단계가 중요한 이유를 쉽게 설명하세요. 3~4단계 후에도 해결되지 않으면 해결_or_에스컬레이션으로 연결하세요. 티켓용 시도 내용을 기록하세요. 중요: 통화자가 통화를 종료하려 하면 간단히 인정 후 end_call을 호출하세요.
계정 및 청구
계정 또는 청구 문의. 계정 정보를 공유하기 전에 반드시 신원을 확인하세요: 계정 이메일과 부가 신호(결제 수단 마지막 4자리, 최근 청구서 번호, 계정 ID) 중 두 가지 요청. 확인 후 정확하게 답변하세요. 백엔드 변경(환불, 플랜 변경)은 해결_or_에스컬레이션으로 전달하세요. 다른 계정 정보는 절대 공유하지 마세요. 중요: 통화자가 통화를 종료하려 하면 간단히 인정 후 end_call을 호출하세요.
해결 또는 에스컬레이션
문제가 통화 중 해결되면 해결 확인 및 추후 문의 안내 후 종료 절차 진행. 에스컬레이션 시: 통화자 이름, 연락처, 문제 요약, 시도 내역, 긴급성 파악. 현실적인 응답 시간(일반 24시간 근무 내) 안내. 다음 단계 계획을 재확인. 중요: 통화자가 종료 요청 시 간단히 인정 후 end_call을 호출해 실제로 통화 종료.
종료
대화 종료됨
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원하는 방식으로 어디서나 데이터 호스팅 및 저장

엔터프라이즈용 Agents
  • SOC 2 Type II
  • ISO 27001
  • 지역별 데이터 보관
  • 제로 보관 모델
  • 온프레미스 옵션
  • ISO 42001
  • AIUC-1
  • HIPAA 준수
  • PCI DSS 레벨 1
  • 모든 인증 보기

Get started with ElevenAgents today

Create your Agent

Build your first agent in minutes - no engineering required.

  • 15 minutes included for free
  • Calls and text messages
  • Commercial License included
  • 11k+ voices across 70+ languages
Sign up
Agent chat Interface

ElevenAgents for Enterprise

Deploy at scale with the compliance, support, and security you need.

  • Forward Deployed Engineers
  • Enterprise data protection
  • Data residency in US, EU, and India
  • SLA, SSO, and enterprise access controls
Contact us
Agent preview UI

ElevenAgent APIs and SDKs

Add voice and chat agents to your product with a few lines of code.

  • Native SDKs for web and mobile
  • WebSocket and REST APIs
  • LLM-agnostic - bring your own model
  • Community of 100k+ developers
View docs
import { ElevenLabsClient } from "@elevenlabs/elevenlabs-js";
import "dotenv/config";

const elevenlabs = new ElevenLabsClient();

const agent = await elevenlabs.conversationalAi.agents.create({
    name: "My voice agent",
    tags: ["support"], // List of tags to help classify and filter the agent

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