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ElevenAgents

75% firm z listy Fortune 500 korzystało z ElevenLabs

AI Chatbot for IT Operations. Automate Support, Triage Tickets and Enable Self‑Service

AI agents handle password resets, access requests, incident triage, onboarding, and runbook automation - deflecting Tier-1 tickets, resolving issues instantly across voice and chat, and integrating with your ITSM stack.

Stwórz chatbotaPorozmawiaj z działem sprzedaży
Zadzwoń do agenta
Odbierz połączenie
  • aston_martin_f1
  • stripe
  • yoto
  • dudeperfect
  • huberman
  • yestheory

Poznaj chatboty dla it operations od ElevenAgents

Always-on IT support, without the ticket backlog

Deploy AI agents that handle Tier-1 requests instantly across Slack, web, phone, and chat. Reducing repetitive tickets and delivering faster resolution at lower cost.

Deflect Tier-1 tickets at scale

Resolve password resets, access requests, software provisioning, and common issues automatically. Before they reach a human agent. Agents pull from your knowledge base and ITSM systems for accurate answers, 24/7.

Cut resolution time for every employee

Get instant answers in Slack, Teams, or a web portal. No queues. Complex issues are triaged, categorized, and routed to the right team with full context, cutting resolution time.

Integrate with your existing ITSM stack

Connect to ServiceNow, Jira, Zendesk, Okta, and Active Directory without replacing existing systems. Agents create tickets, update records, trigger provisioning, and escalate with full conversation history.

Zbuduj chatbota raz i używaj wszędzie

Rozmawiaj z klientami tam, gdzie są, a wszystkie rozmowy zobaczysz w jednym panelu – bez przełączania się między kanałami.

Foreground

Jedna platforma do każdego workflow it operations

Połącz się z systemami operacyjnymi i dostosuj chatbota do własnych procedur.

ElevenLabs ElevenAgents platform
ElevenAgents scheduling UI
Integrations UI

Łącz się łatwo z narzędziami, których już używasz

Connect AI agents to the ITSM platforms, communication tools, and automation layers your IT team already uses - so ticket creation, routing, and resolution happen inside your existing stack.

ServiceNow

Build voice-first service automation that scales conversations without scaling headcount

Integruj ElevenLabs Agents z ServiceNowIntegruj ElevenLabs Agents z ServiceNow
Slack

Scale your AI agent operations with enterprise-grade Slack integration for seamless team collaboration and real-time workflow automation

Integruj ElevenLabs Agents z SlackIntegruj ElevenLabs Agents z Slack
Zendesk

Enable intelligent voice-first customer support with real-time ticket resolution and automated support workflows

Integruj ElevenLabs Agents z ZendeskIntegruj ElevenLabs Agents z Zendesk
Zapier

Turn your voice AI agents into action-driven assistants that execute real-world tasks across thousands of apps without custom coding.

Integruj ElevenLabs Agents z ZapierIntegruj ElevenLabs Agents z Zapier
n8n

Build real-time AI voice agents that execute workflows across your entire tech stack - no code required

Integruj ElevenLabs Agents z n8nIntegruj ElevenLabs Agents z n8n
Make

Empower your AI voice agents to orchestrate complex workflows across any system through natural conversation

Integruj ElevenLabs Agents z MakeIntegruj ElevenLabs Agents z Make
Twilio

Use AI Voice Agents with your Twilio phone numbers for seamless, automated inbound and outbound calls

Integruj ElevenLabs Agents z TwilioIntegruj ElevenLabs Agents z Twilio
Zobacz wszystkie

Chatboty it operations, które rozumieją emocje i kontekst

Chatboty wyrażające emocje reagują na prawdziwe uczucia klientów i prowadzą rozmowy tak, by zawsze osiągnąć najlepszy efekt – nawet w trudnych sytuacjach.

Naturalne, ludzkie rozmowy

Nadaj chatbotowi realistyczny głos w kilka sekund. Masz pełną kontrolę nad tonem, więc chatbot potrafi uspokoić, poprowadzić i wesprzeć klienta nawet pod presją.

Szybkie przekazanie rozmowy

Ustal zasady eskalacji dla trudnych spraw i przekazuj je ludziom. Cała historia czatu trafi do twojego CCaaS, CRM i systemu ticketowego, więc przekazanie przebiega płynnie.

Human hand-off

Automated ticket triage and routing

Agents classify requests by type, priority, and affected system. Then route to the right team or resolve automatically. Fewer misrouted tickets, shorter queues, and easier SLA targets.

Self-service for common IT requests

Handle password resets, VPN access, software installs, account unlocks, and service catalog requests automatically. Employees get instant resolution. Your IT team gets time back for complex work.

Action execution in connected systems

Agents call your APIs and webhooks to take real action. Creating tickets, provisioning access, updating records, and triggering runbooks directly inside your ITSM and identity platforms.

Knowledge base grounding and RAG

Ground every response in your IT policies, runbooks, and docs using RAG. Answers stay accurate as your knowledge base evolves. With confidence thresholds and human fallback for uncertain queries.

Smooth escalation to human agents

When a request exceeds automation scope or needs human sign-off, agents hand off cleanly. Passing conversation history, ticket context, and priority so employees never repeat themselves.

Enterprise security and audit controls

Role-based access, SSO, end-to-end encryption, and full conversation logging keep deployments compliant and auditable. SOC 2 Type II certified, with zero retention mode and data residency options.

Bezpieczeństwo i infrastruktura na poziomie enterprise

Foreground

Stwórz swojego pierwszego chatbota it operations

Buduj na naszej platformie

Zaprojektuj, przetestuj i wdroż chatbota it operations z intuicyjnego panelu – bez kodowania.

Utwórz chatbotaPorozmawiaj z handlowcem
Create Agent

Buduj z API

Połącz chatbota ze swoimi aplikacjami przez nasze REST API i SDK dla deweloperów.

Pobierz klucz APIPrzeczytaj dokumentację
Create Agent APIs

Najczęstsze pytania

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