Pracownicy z 75% firm z listy Fortune 500 korzystali z ElevenLabs
24/7 Call Center Chatbots for faster resolutions and higher CSAT
Deploy AI chatbots that resolve customer issues across voice and chat. 24/7, no hold times. ElevenAgents manages intake, authentication, account lookups, and warm handoffs to live agents when it matters.

- aston_martin_f1
- stripe
- yoto
- dudeperfect
- huberman
- yestheory
Poznaj chatboty dla call center od ElevenAgents
Fewer hold times, higher CSAT, lower cost to serve
Omnichannel AI chatbots handle inbound volume across voice, chat, and messaging. Deflecting routine calls, shortening handle times, and escalating to human agents with full context intact.
Cut handle time on routine calls
AI chatbots resolve account inquiries, order status, password resets, and FAQs without queuing a human agent. Reducing average handle time and freeing your team for complex cases.
Raise CSAT on every interaction
Voice chatbots detect frustration and respond with empathy. So callers feel heard, not processed. Higher first-contact resolution means fewer repeat calls and stronger satisfaction scores.
Scale without proportional headcount
Handle inbound spikes, after-hours volume, and multilingual queues without adding seats. Chatbots run across voice, chat, SMS, and WhatsApp from a single configuration. Deployed in days, not quarters.
Zbuduj chatbota raz i używaj wszędzie
Rozmawiaj z klientami tam, gdzie są, a wszystkie rozmowy zobaczysz w jednym panelu – bez przełączania się między kanałami.

Jedna platforma do każdego workflow call center
Połącz się z systemami operacyjnymi i dostosuj chatbota do własnych procedur.
Jedna baza wiedzy na wszystkie kanały
Zaprojektuj raz, uruchom wszędzie – na czacie, telefonie, mailu i WhatsApp.
Jedna baza wiedzy na wszystkie kanały
Zaprojektuj raz, uruchom wszędzie – na czacie, telefonie, mailu i WhatsApp.
Zarządzanie kalendarzem
Pozwól chatbotowi zarządzać spotkaniami – dodawać i usuwać je na podstawie rozmów z klientami.
Workflows i zabezpieczenia
Chroń wrażliwe dane, ograniczając dostęp chatbota i ustalając zasady działania.



Jedna baza wiedzy na wszystkie kanały
Zaprojektuj raz, uruchom wszędzie – na czacie, telefonie, mailu i WhatsApp.
Łącz się łatwo z narzędziami, których już używasz
ElevenAgents connects to your CCaaS, CRM, telephony, and ticketing systems. So chatbots authenticate callers, retrieve data, log interactions, and escalate with context. No middleware needed.
Chatboty call center, które rozumieją emocje i kontekst
Chatboty wyrażające emocje reagują na prawdziwe uczucia klientów i prowadzą rozmowy tak, by zawsze osiągnąć najlepszy efekt – nawet w trudnych sytuacjach.
Naturalne, ludzkie rozmowy
Nadaj chatbotowi realistyczny głos w kilka sekund. Masz pełną kontrolę nad tonem, więc chatbot potrafi uspokoić, poprowadzić i wesprzeć klienta nawet pod presją.
Szybkie przekazanie rozmowy
Ustal zasady eskalacji dla trudnych spraw i przekazuj je ludziom. Cała historia czatu trafi do twojego CCaaS, CRM i systemu ticketowego, więc przekazanie przebiega płynnie.

Omnichannel from a single build
Design your call center agent once and deploy it across phone, web chat, SMS, WhatsApp, and email. Context and conversation history carry across channels so callers never repeat themselves.
Warm handoff with full context
When escalation is needed, chatbots transfer to live staff with intent, conversation history, and collected data pre-loaded. No repeat questions, no dropped context. Just a faster path to resolution.
Voice built for telephony
Sub-second latency, telephony-optimized speech recognition, and 10,000+ voices ensure natural, real-time conversations over phone and SIP. Not the stilted cadence of legacy IVR.
CRM and CCaaS integrations
Connect to your contact center platform, CRM, and ticketing systems to authenticate callers, fetch account data, update records, and trigger backend workflows. All within the conversation.
Visual workflow builder with guardrails
Build deterministic call flows, intent-based routing, and multi-agent orchestration without engineering dependency. Set content rules, PII redaction, and escalation thresholds from the same interface.
Real-time analytics and conversation logs
Track containment rate, average handle time, CSAT signals, and intent accuracy across every conversation. Use built-in A/B testing and evaluations to improve performance continuously.
Bezpieczeństwo i infrastruktura na poziomie enterprise

Stwórz swojego pierwszego chatbota call center
Buduj na naszej platformie
Zaprojektuj, przetestuj i wdroż chatbota call center z intuicyjnego panelu – bez kodowania.

Buduj z API
Połącz chatbota ze swoimi aplikacjami przez nasze REST API i SDK dla deweloperów.

Najczęstsze pytania
Zobacz wszystkie możliwości naszych Chatbotów

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