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ElevenAgents

Pracownicy z 75% firm z listy Fortune 500 korzystali z ElevenLabs

Chatbot for Ecommerce: 24/7 Support, Product Recommendations and Lead Capture

ElevenAgents handles the questions, recommendations, and follow-ups your team can't cover around the clock - so shoppers get answers the moment they need them, and your support queue stays manageable.

Zadzwoń do agenta
Odbierz połączenie
  • aston_martin_f1
  • stripe
  • yoto
  • dudeperfect
  • huberman
  • yestheory

Poznaj chatboty dla ecommerce od ElevenAgents

24/7 shopping assistance, fewer support tickets

Conversational AI agents handle product discovery, order questions, cart recovery, and returns across every channel. Resolving interactions faster and driving more purchases without adding headcount.

Recover more revenue

Engage shoppers at the moment they drop off. Answering sizing questions, surfacing alternatives, and following up on abandoned carts to bring buyers back before the sale is lost.

Deflect repetitive support tickets

Automate the questions your team answers dozens of times a day. Order status, return eligibility, shipping timelines, and store policies. So agents focus on the issues that actually need a human.

Serve every market, around the clock

Support shoppers in 70+ languages, 24/7, across web chat, WhatsApp, and voice. With consistent tone and accurate answers grounded in your product catalog and store policies.

Zbuduj chatbota raz i używaj wszędzie

Rozmawiaj z klientami tam, gdzie są, a wszystkie rozmowy zobaczysz w jednym panelu – bez przełączania się między kanałami.

Foreground

Jedna platforma do każdego workflow ecommerce

Połącz się z systemami operacyjnymi i dostosuj chatbota do własnych procedur.

ElevenLabs ElevenAgents platform
ElevenAgents scheduling UI
Integrations UI

Łącz się łatwo z narzędziami, których już używasz

Connect ElevenAgents to your ecommerce stack - syncing product catalogs, order data, and customer records from Shopify, Zendesk, Salesforce, and Stripe so every response uses live store data.

Chatboty ecommerce, które rozumieją emocje i kontekst

Chatboty wyrażające emocje reagują na prawdziwe uczucia klientów i prowadzą rozmowy tak, by zawsze osiągnąć najlepszy efekt – nawet w trudnych sytuacjach.

Naturalne, ludzkie rozmowy

Nadaj chatbotowi realistyczny głos w kilka sekund. Masz pełną kontrolę nad tonem, więc chatbot potrafi uspokoić, poprowadzić i wesprzeć klienta nawet pod presją.

Szybkie przekazanie rozmowy

Ustal zasady eskalacji dla trudnych spraw i przekazuj je ludziom. Cała historia czatu trafi do twojego CCaaS, CRM i systemu ticketowego, więc przekazanie przebiega płynnie.

Human hand-off

Product discovery and guided selling

Help shoppers find the right product through conversation. Filtering by size, price, or use case. And surface personalized recommendations that increase average order value.

Order tracking and post-purchase support

Give shoppers instant access to order status, estimated delivery, and return initiation without waiting for an agent. Connected to your order management and helpdesk systems in real time.

Abandoned cart recovery

Reach out to shoppers who left without buying. Answer questions, offer help, and guide them back to checkout across voice, chat, and messaging.

Grounded, accurate responses

Answers come from your product catalog, FAQs, and store policies. Not open-ended model output. Guardrails and knowledge base controls keep responses accurate as your inventory and policies evolve.

Human handoff when it matters

When a conversation exceeds what the agent can resolve. A dispute, a complex return, a sensitive complaint. It routes to the right human agent with full context, no repetition required.

Conversation analytics and A/B testing

Track deflection rates, CSAT, resolution time, and conversion impact. Run A/B experiments on agent flows and use conversation logs to continuously improve performance across every touchpoint.

Bezpieczeństwo i infrastruktura na poziomie enterprise

Foreground

Stwórz swojego pierwszego chatbota ecommerce

Buduj na naszej platformie

Zaprojektuj, przetestuj i wdroż chatbota ecommerce z intuicyjnego panelu – bez kodowania.

Create Agent

Buduj z API

Połącz chatbota ze swoimi aplikacjami przez nasze REST API i SDK dla deweloperów.

Create Agent APIs

Najczęstsze pytania

Zobacz wszystkie możliwości naszych Chatbotów

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    Handle customer questions, book appointments, and qualify leads 24/7 - without adding headcount. Deploy a voice-capable AI chatbot across your website, WhatsApp, and phone in hours, not weeks.

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    Retail

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